We're on a mission to make quality primary healthcare accessible to every South African -- starting with AI-powered triage by Nurse Roxanne, routing patients to partner pharmacies first, with GP escalation when needed.
GP on Call is a South African digital health platform that uses a pharmacy-first model to deliver accessible primary healthcare. Patients start by chatting with Nurse Roxanne, our AI-driven triage assistant, who assesses symptoms and recommends the right care pathway -- pharmacy consultation, GP consultation, or emergency services.
For mild to moderate conditions, patients are routed to our partner pharmacy network for initial assessment and treatment by a qualified pharmacist. If a case requires a GP, the pharmacist can escalate directly through the platform with full clinical context. For GP-level care, patients can book tele-consultations, home visits, or in-practice appointments with HPCSA-registered doctors -- available 24/7 across all nine provinces.
Subscription plans include annual OTC medication packs, prescription baskets, pharmacy consultations, and GP consultations -- all tracked through granular entitlement management. Consultations come with full clinical documentation -- digital prescriptions, sick notes, referral letters, and follow-up care plans -- securely stored in your personal health record vault.
GP on Call is built for any South African who values convenient, transparent, and trustworthy healthcare.
Chat with Roxanne, get routed to a pharmacist, and have medication delivered -- all without leaving your desk.
Subscription plans with OTC packs and pharmacy consultations cover the whole household under one account.
Pharmacy-first routing and async low-connectivity consultations bridge the gap to quality healthcare.
GP on Call is developed and operated by a South African team of healthcare technology specialists, medical professionals, and software engineers. Our team combines deep clinical knowledge with cutting-edge technology to deliver a platform that meets the real needs of both patients and doctors in the South African healthcare landscape. We are registered in South Africa, fully compliant with POPIA, and committed to the highest standards of telehealth regulation as guided by the HPCSA.
Every doctor on our platform is HPCSA-registered and continuously quality-monitored.
Your health data is protected with enterprise-grade security and full regulatory compliance.
We designed every feature around the needs of South African patients -- not the convenience of the system.